Reach the team
A warmer, clearer route into help
This page is here to help people reach the right person quickly, with practical next steps close by if a form, booking, or community conversation would be more helpful.
Enquiry Form
Send a message to the diocesan learning team
Messages from this form are routed to Shaun Reynolds so the right follow-up can be picked up promptly and kindly.
Overview
Get in touch with the diocesan learning and support teams, request help, and find the best route for your question.
General enquiries
Use the platform to reach out about courses, events, portal content, or practical support.
Appointments and follow-up
Book support conversations, arrange follow-up, and keep important requests moving forward.
Community and encouragement
If you are not sure where to begin, the community and pastoral support tools can help point you in the right direction.
Direct help
What people contact us about most often
This page works best when it feels simple and human, especially for people who are not sure which team name they need.
Learning and course support
Questions about registrations, resources, certificates, surveys, learning progress, or access problems.
Events and bookings
Attendance changes, booking issues, hybrid event questions, calendar support, and follow-up after gatherings.
Portal and internal sharing
Support around staff sharing, internal documents, moderation, and admin access.
Practical diocesan questions
Questions about where to go next if the issue touches ministry, schools, safeguarding, communications, or support.
Contact details
Useful ways to reach the team
Alongside the form below, these routes help people pick the most comfortable and practical option.
General learning enquiries
Shaun Reynolds · Shaunreynolds@manchester.anglican.org · 0161 828 1400
Platform and bookings support
Monday to Friday, 9:00 am to 5:00 pm, for practical follow-up about courses, events, and platform access.
Appointments and support calls
Use the appointment page if you would prefer a planned conversation rather than a general email enquiry.
Community and encouragement
If your question would benefit from shared wisdom first, the community can be a warm and helpful place to start.
Before you send
Good routes into help
A little structure here makes it easier for the right person to pick things up well and respond more quickly.
Be as specific as you can
A short summary of what you need, when you need it, and which page or feature it relates to is often enough.
Use the booking route for conversations
If the issue needs a proper discussion, the appointment route is often better than a long email thread.
Use learning for repeatable answers
If you need guidance on a topic, the learning library may already have a practical answer ready.
Use community for shared advice
If it is a general question others may benefit from too, the community feed may be the best home for it.